FAQs
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We accept all major credit and debit cards, as well as PayPal.
- You may also see options like Apple Pay or Google Pay at checkout, depending on your device.
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Absolutely! All products that are available for immediate purchase on our site are in-stock and available.
We do not allow purchase when out of stock unless expressly indicated as a "Pre-Order" or "Custom".
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- Great news! We offer free shipping on orders over $45, just use code SHIPSFREE at checkout.
- If you don't hit the $45 mark this time, you pay actual shipping cost. Shipping cost depends on your location, weight and size of your package, which is calculated at checkout.
- We ship in the USA via USPS or UPS.
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- Yes! You'll receive a tracking code for your package with your shipping confirmation email from Whimadora.
- If you can't find your order confirmation or shipping confirmation email, please check your promotions and other folders in your email associated with your order.
- If you still cannot find an email from Whimadora, send Teresa an email and I'll be happy to get you the info you need. hello@whimadora.com
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- You order will ship within 3-7 business days!
- Time in transit depends on the shipping carrier and shipping method. However, most packages in the USA arrive in 2 to 10 days.
- You'll have 24/7 access to detailed tracking info with your tracking number found in your shipment confirmation email from Whimadora.
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- Yes. As long as your order has not been accepted by the shipping carrier yet.
- If you need to change your shipping address after you placed your order, please send Teresa an email as soon as possible: hello@whimadora.com
- Before completing your online order, you can easily change your shipping address during checkout.
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- If you need to cancel your order, please send Teresa an email as soon as possible: hello@whimadora.com
- Orders cannot be cancelled once shipped.
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- You have 30 days to return your order. Products must be in original condition and not used. Please let us know if you have any questions or concerns in regards to your purchase.
- Contact us to start a return at hello@whimadora.com.
Damages and issues: Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
- You can view Whimadora's entire Refund Policy in detail HERE.